Shipping policy
Everything we sell ships from within the United States. Here's what to expect.
Where we ship
We currently ship to addresses in the United States only. We're not able to deliver internationally yet.
Options and timing
You'll see these at checkout. Both numbers below are the full time from order to doorstep, including the day or two it takes to pack and hand off your order.
| Option | Cost | Arrives in |
|---|---|---|
| Free Shipping | Free | 6 to 14 days |
| Standard | $2.99 | 5 to 12 days |
| Expedited | $7.99 | 5 to 10 days |
| Express | $19.90 | 3 to 9 days |
These are business-day estimates, not guarantees. Weekends, holidays and weather move them.
Tracking
You'll get a confirmation email when you order and a second email with tracking once your order ships. If tracking hasn't updated in several days, that's usually a scanning gap rather than a lost parcel — but write to us and we'll look into it.
If your order is late
If the window above has passed and your order hasn't arrived, email support@nailcolorconsultation.com with your order number and we'll trace it. If it's genuinely lost, we'll replace it or refund you.
Wrong address
We ship to the address you enter at checkout. If it's wrong, email us right away — we can usually correct it before the order leaves. Once it's shipped we can't redirect it, and a parcel returned to sender can be reshipped at your cost or refunded minus the original shipping.
Split deliveries
If you order several shades, they may arrive in more than one parcel and on different days. You're only charged shipping once.
Questions
Email support@nailcolorconsultation.com with your order number.